I can't login to DirectAdmin on port 2222

If you are unable to access your server via http:1.2.3.4:2222, then 1 of 3 things is likely happening:

1. DirectAdmin might not be running or

2. You have a firewall blocking port 2222.

Number 2 is easy to check by simply running (only on redhat systems):

/sbin/service iptables stop
/sbin/chkconfig iptables off

Then test directadmin again.

If that didn't fix it, then you'd need to check your /var/log/directadmin/error.log to check for any errors as to why it isn't starting:

tail /var/log/directadmin/error.log

Common problems are: 3. Incorrect ethernet_dev set in the /usr/local/directadmin/conf/directadmin.conf file.

4. Invalid license, either due to wrong uid/lid, IP, or date. Try: Updating your DirectAdmin License manually

5. Your IP is blacklisted in /usr/local/directadmin/data/admin/ip_blacklist. This is controlled by the “brute force login detection” in Admin Settings. Use a setting no lower than 10, since even loading the login page counts as 1 failed attempt.

6. Binaries for a different operating system.

You can always try running DirectAdmin by hand (if it's not already running) to see what the problem is.

cd /usr/local/directadmin
./directadmin b200

to start it in the terminal with debug level 200. Use Ctrl-C to stop.

 
troubleshooting/login.txt · Last modified: 2010/02/20 21:07 by muscardin
 
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